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#1. Introduction
LoveMyJobs, the operator of www.lovemyjobs.com and its associated applications (the "Platform"), is committed to protecting the privacy and personal data of every individual who uses our services. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights available to you under the Digital Personal Data Protection Act, 2023 ("DPDP Act") and other applicable Indian data protection laws. For the purposes of the DPDP Act, we act as the "Data Fiduciary" in respect of the personal data you provide to us, and by using the Platform, you consent to the collection and processing of your personal data as described in this Policy. If you do not agree with this Policy, please do not use the Platform.
#2. Information We Collect
We collect personal information that you voluntarily provide when you register on or use the Platform, including your name, email address, mobile number, date of birth, gender, residential address, professional information such as skills, work experience, and educational qualifications, your resume and profile photograph, and payment-related information, which is processed securely through our payment partner, Razorpay, and is not stored on our own servers. In addition to the information you provide directly, we automatically collect certain technical information when you access the Platform, including your IP address, browser type and version, device information, operating system, login timestamps, pages visited, and general usage and activity logs, typically gathered through cookies and similar tracking technologies as described in Section 6 below.
#3. Purpose and Legal Basis for Processing
We collect and process your personal data on the basis of your consent, provided at the time of registration and through your continued use of the Platform, for the following specified purposes: to create, verify, and manage your account; to match Candidates with relevant job opportunities and match Companies with relevant Candidate profiles; to send job alerts, application updates, and other service-related notifications; to process subscription and listing payments securely; to verify profile authenticity, including through LinkedIn where applicable; to send important account, security, and policy-related communications; to detect, investigate, and prevent fraud, abuse, and unauthorised activity on the Platform; and to comply with applicable legal and regulatory obligations. You may withdraw your consent at any time by writing to us at the contact details in Section 12, subject to the effect that such withdrawal may have on our ability to continue providing you with the Platform's services, and any processing carried out prior to withdrawal shall remain lawful.
#4. How We Share Your Information
We share Candidate profile information, including resumes and application details, with the specific Companies to which a Candidate chooses to apply, for the sole purpose of facilitating that application and the recruitment process. We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We do, however, share limited personal data with trusted service providers who process data on our behalf and under contractual obligations of confidentiality and security, namely Razorpay for payment processing, Resend for transactional email delivery, Cloudinary for file and image storage, LinkedIn for optional profile verification, Neon (PostgreSQL) for database hosting, and Vercel for platform hosting and content delivery. We may also disclose your information where required to do so by law, regulation, legal process, or governmental request, or where necessary to protect the rights, property, or safety of LoveMyJobs, our Users, or the public.
#5. Cross-Border Data Transfers
Certain of our service providers listed in Section 4, including our hosting and infrastructure partners, may process or store data on servers located outside India. Where such cross-border transfers occur, we take reasonable steps to ensure that your personal data continues to receive a standard of protection consistent with the DPDP Act, including through contractual safeguards with our service providers, and in accordance with any country-specific restrictions that may be notified by the Central Government under the DPDP Act from time to time.
#6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to authenticate Users, remember preferences, analyse Platform traffic, and deliver personalised job alerts and content. Essential cookies, which are strictly necessary for core functions such as account login and secure Razorpay checkout, are always active and cannot be disabled without affecting the usability of the Platform; when you select "Reject All" on our cookie banner, this rejects non-essential analytics, functional, and marketing cookies only, while essential cookies remain active to keep the Platform functioning. Your cookie consent preferences are stored in your local browser for a period of six (6) months, after which you will be prompted to renew your preferences. You may also independently manage or disable cookies through your browser settings at any time, though doing so may limit certain Platform features.
#7. Data Security
We implement industry-standard technical and organisational security measures to protect your personal data, including 256-bit SSL encryption for data in transit, bcrypt hashing for password storage, JSON Web Token (JWT)-based authentication for secure session management, and regular internal security audits and vulnerability assessments. Payment data is handled exclusively by Razorpay in compliance with PCI-DSS standards, and we do not store complete payment card details on our own infrastructure. While we take reasonable and appropriate measures to safeguard your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
#8. Data Retention
We retain your personal data for as long as your account remains active and as necessary to provide you with the Platform's services. Where you request deletion of your account, your personal data will be permanently erased from our active systems within thirty (30) days of such request, except where we are required to retain certain records for longer periods to comply with applicable legal, tax, or regulatory obligations, such as payment and transaction records, which are retained for seven (7) years in accordance with applicable Indian financial recordkeeping requirements.
#9. Your Rights
In accordance with the DPDP Act, you have the right to obtain a summary of the personal data we hold about you and the processing activities undertaken in respect of it; the right to request correction, completion, and updating of inaccurate or incomplete personal data; the right to request erasure of your personal data, subject to our legal retention obligations described in Section 8; the right to withdraw your consent to processing at any time, as described in Section 3; the right to nominate another individual to exercise your rights on your behalf in the event of your death or incapacity; and the right to grievance redressal in the manner described in Section 12 below. To exercise any of these rights, please write to us at the contact details provided below, and we will respond to your request within a reasonable period not exceeding thirty (30) days.
#10. Third-Party Services
The Platform integrates with and relies on the following third-party service providers, each of which maintains its own privacy policy governing the data it processes on our behalf: Razorpay (payment processing), Resend (transactional email delivery), Cloudinary (file and media storage), LinkedIn (optional identity and profile verification), Neon PostgreSQL (database infrastructure), and Vercel (application hosting). We encourage you to review the privacy policies of these providers to understand how they handle data.
#11. Children's Privacy
The Platform is intended solely for use by individuals who are eighteen (18) years of age or older, and we do not knowingly collect or solicit personal data from anyone under the age of 18. If we become aware that we have inadvertently collected personal data from a person under 18, we will take prompt steps to delete such data from our records. If you believe a minor has provided us with personal data, please contact us immediately using the details in Section 12.
#12. Grievance Officer and Data Protection Contact
In accordance with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023, we have designated a Grievance Officer to address any complaints, questions, or concerns relating to this Privacy Policy or the processing of your personal data. You may contact our Grievance Officer as follows: Name: Grievance Officer / Data Protection Contact | Email: grievance@lovemyjobs.com | Address: Chennai, Tamil Nadu. We will acknowledge receipt of your grievance within twenty-four (24) hours and aim to resolve it within thirty (30) days from the date of receipt.
#13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. Material changes will be communicated to registered Users via email and/or a prominent notice on the Platform at least seven (7) days prior to taking effect. We encourage you to review this Policy periodically to stay informed about how we protect your information.
#14. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India, and any disputes arising in connection with it shall be subject to the dispute resolution and jurisdiction provisions set out in our Terms of Service.
#15. Contact Us
For privacy concerns contact support@lovemyjobs.com
Data Protection Officer (DPO)
We process data in compliance with standard national digital privacy regulations. If you have concerns about cookies, user rights, or data deletion, reach out to our privacy desk.